Update Status

To update a case status, you must post the status arguments.

Arguments

Name

Required

Description

id

Yes

The case id to update.

status_id

Yes

The status id to set the case to. 0 = closed, 1 = active, etc..

min_to_close

no

The amount of minutes as an integer from now to close the case. i.e. 120 = 2h from now. The case status mustbe set to 0 (closed).

Language
Credentials