post https://api.supportbench.com/user/history
Create a new history based item for the user.
A user history item will be recorded for the user. This history item will be available in the users recent history.
Note: When calling this function, the objects alerts for the user will be cleared for that item as well.
The following arguments must be filled in.
Name | Required | Limit | Default | Availability | Summary |
---|---|---|---|---|---|
type_id | yes | Integer | - | New | The type of history item this is. The following values are allowed: 0 = Case item 1 = Company item 2 = Contact item 3 = Article item |
item_id | yes | 25 characters | - | New | The id of the history item defined by the type_id above. |
user_id | no | Integer | - | New | The id of the user you want to assign this history item to. If left blank, this will default to the logged in user. |