A user history item will be recorded for the user. This history item will be available in the users recent history.

Note: When calling this function, the objects alerts for the user will be cleared for that item as well.

The following arguments must be filled in.

Name

Required

Limit

Default

Availability

Summary

type_id

yes

Integer

New

The type of history item this is. The following values are allowed:

0 = Case item
1 = Company item
2 = Contact item
3 = Article item

item_id

yes

25 characters

New

The id of the history item defined by the type_id above.

user_id

no

Integer

New

The id of the user you want to assign this history item to. If left blank, this will default to the logged in user.