Add History Item

post https://api.supportbench.com/user/history

Create a new history based item for the user.

A user history item will be recorded for the user. This history item will be available in the users recent history.

Note: When calling this function, the objects alerts for the user will be cleared for that item as well.

The following arguments must be filled in.

Name	Required	Limit	Default	Availability	Summary
type_id	yes	Integer	-	New	The type of history item this is. The following values are allowed: 0 = Case item 1 = Company item 2 = Contact item 3 = Article item
item_id	yes	25 characters	-	New	The id of the history item defined by the type_id above.
user_id	no	Integer	-	New	The id of the user you want to assign this history item to. If left blank, this will default to the logged in user.

Responses

Language

Credentials

Request


xxxxxxxxxx
19
1
var item_id = null;
2
var history_data = {
3
    "type_id":"1",
4
    "item_id":"C-123456", //required id of the item
5
    "user_id":"5000" //Who to add this history item to
6
};
7
8
$.ajax({
9
    url: 'https://api.supportbench.net/user/history',
10
    type: 'post',
11
    contentType: 'application/json; charset=utf-8',
12
    data: JSON.stringify(history_data),
13
    beforeSend: function(request) {
14
        request.setRequestHeader('Authorization', 'Bearer ' + token);
15
    },
16
    success: function(r) {
17
        item_id = jQuery.parseJSON(r).id;
18
    }
19
});

Choose an example:

application/json

200200

400400