Authentication

The API is an SSL only. You must be a verified user with the proper security role to make API requests. You can authorize against the API using an OAuth access token.

To obtain a token, you will need to post your username and password to https://api.supportbench.net/oauth/token with a grant type of password.

jQuery

var credentials = {grant_type: "password",username: "[e-mail]",password: "123456789"};

$.ajax({
    type: "post",
    url: "https://api.supportbench.net/oauth/token",
    data: credentials,
    contentType: 'application/x-www-form-urlencoded',
    success: function (result) {
        alert(r.access_token);
    }
});

Storing your new token

There are several ways to store your token for use. Each token expires after 7 days of being issued, so that token will need to be renewed every 7 days.

1. HTML5 Web Storage (localStorage/sessionStorage)
2. Cookies
3. Code behind

We highly suggest using cookies if you are using local storage to avoid XSS vulnerabilities or server side storage (PHP, .NET, Ruby, etc..).