post https://api.supportbench.com/activity
Creating a new activity for a case from the API can be done by posting your activity object to Supportbench. Updating activities are not supported.
When creating an activity, the below fields are available to you.
| Name | Required | Default | Summary |
|---|---|---|---|
| case_id | yes | - | The case id this activity is associated to. |
| type_id | yes | - | The activity type. i.e. Task |
| contact_id | no | - | The contact associated to this activity. |
| time_spent | no | 0 | The time spent in minutes. |
| subject | no | - | The subject of the activity if different from the case. |
| public | no | False | Is the case available within the communities. |
| important | no | False | Set the important flag. |
| logs | no | False | Set the log flag. |
| solution | no | False | Set the solution flag. |
| email_from | no | - | The email from. |
| email_to | no | - | The email to addresses separated by commas. |
| email_cc | no | - | The email cc addresses separated by commas |
| content | yes | - | The activity content in HTML. |
| due | no | - | Used for tasks. The date the task is due. |
| completed_on | no | - | Used for tasks. The date the task was completed on. |
| attachment_group_id | no | - | When attaching files, enter the attachment group id associated to the files to attach to this activity. |