Fields

Return a user count for items related to a user.

Options to query the data

Name

Usage

Default

Description

location_id

1

required

The location of the fields you are looking for. The below fields are valid:

1 = case fields
2 = company fields
3 = contact fields
4 = article fields
5 = asset fields
6 = company linked asset fields
7 = customer survey fields

category_id

2

0

The case category id. This is used to only return valid fields for a given category id.

Returning fields object

Name

Description

id

The id of the customer field.

name

The name of the customer field.

label

The label of the custom field.

type_id

The field type id. The current mapping is as follows:

1 = Text Box
2 = Dropdown list
3 = Checkbox
4 = Textbox (multi-row)
5 = URL

type

The field type name.

Language
Credentials