post
https://api.supportbench.com/case/assign
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To assign a case, you must post the assignment arguments.
Arguments
| Name | Required | Description |
|---|---|---|
| id | Yes | The case id to update. |
| agent_id | Yes | The agent id to assign the case to. This must be set if the queue id is not. |
| queue_id | Yes | The queue id to assign the case to. This must be set if the agent id is not. If both the agent and queue id's are set, the queue_id will be taken as the authoritative assignment location. |

