Return Cases

Return a list of cases based on a query.

You can query the system for cases you require. To return an array of case objects, you will need to post the query parameters to return. You can use any or all of the parameters to refine your search results.

The top 1000 results are returned order by the case creation date.

NameUsageDescription
cases"C-1000,C-1001"Return cases by their ID's.
companies"CP-1000,CP-1001"Return cases by the company id's assigned.
contacts"CT-1000,CT-1001"Return cases by the contact id's assigned.
status_id-1 = Return all cases
null = Return all open cases
0 = Return closed cases
else = Return cases with state
Return cases by their status. If not entered or is null, only open cases are returned by default.
created_from"12/31/2014"Return cases created from this date.
created_to"1/31/2015"Return cases created before this date.
owners"1000,1001"Return cases with these case owners.
queues"100,1005"Return cases within the given queues.
divisions"2,10"Return cases within the given divisions.
issues"5,6,9"Return cases within the given case issues.
tags"tag1, tag2"Return cases with the defined tags.
Language
Authorization