Create / Update Contact

POST https://api.supportbench.com/contact

Creating and updating a contact from the API can be done by posting your contact object to Supportbench.

The only difference between contact creations and updates is including a contact id within the contact object.

When creating or updating a contact, the below fields are available to you.

Name	Required	Limit	Default	Availability	Summary
id_prefix	no	5 characters	"CT"	New	The prefix of the company. You can assign new contact prefix's within the API administration section.
id_source	no	25 characters		New	The source id of the contact. You can assign custom ID's from existing systems or assign your own id.
id	no - when creating yes - when updating	30 characters		Update	The full company id including the prefix.
company_id	no	30 characters		New / Update	The company id to assign to this company.
first_name	yes	250 characters		New / Update	The contact's first name.
last_name	yes	250 characters		New / Update	The contact's last name.
title	no	100 characters		New / Update	The job title of the contact.
address	no	250 characters		New / Update	The mailing address of the company.
city	no	100 characters		New / Update	The mailing city of the company.
zip	no	25 characters		New / Update	The mailing zip / postal code of the company.
state	no	50 characters		New / Update	The mailing state or province of the company.
country	no	5 characters		New / Update	The 2 character ISO country code of the company. i.e. US, CA. Country code can be found here: https://countrycode.org/
email	no	500 characters		New / Update	The primary email address of the user.
phone	no	50 characters		New / Update	The primary phone number of the contact.
phone_ext	no	50 characters		New / Update	The extension of the primary phone number of the contact.
mobile	no	10 characters		New / Update	The primary mobile / cell number of the contact.
active	no	Boolean		New / Update	Is the company active or not.
fields	no	See field object		New / Update	A field array of custom fields to insert or update. Please see the field object below.

Field Object

Name	Required	Limit	Default	Summary
id	yes	Integer		The field id of the field you wish to update. The field id must map to a valid field in the contact.
value	yes	Dropdown list - Integer Checkbox - Boolean Text box - Unlimited		The value of the custom field. The value is dependent on the field type.