Activity Object

Name	Summary
id	The activity id.
case_id	The case id of the activity.
type_id	The activity type id.
type	The display name of the activity type.
type_icon	The icon of the activity type.
contact_id	The contact id of the activity.
contact	The contact name of the activity.
contact_email	The contact email address.
time_spent	Time spent on the activity in minutes.
subject	The subject of the activity if an incoming email.
public	Is the activity publicly view-able in the communities.
important	Important flag is set.
logs	logs flag is set.
solution	solution flag is set.
email_from	The from address of the the incoming email if the activity was one.
email_to	The to addresses of the incoming / outgoing email.
email_cc	The cc addresses of the incoming / outgoing email.
content	The activity content as HTML.
content_plaintext	The activity content with no HTML.
content_last_reply	Return only the content of the created activity with no email chain (if applicable).
createdby_id	The agent id who created the activity if created by one.
createdby	The agent name who created the activity if created by one.
created	The date the activity was created in UTC.
created_unix	The date the activity was created as a time stamp.
created_ago	The date the activity was created in a friendly time.
due	The date the activity was is due on in UTC. Only used for tasks.
due_unix	The date the activity was is due on in UTC as a UNIX time stamp. Only used for tasks.
due_ago	The date the activity was is due on in UTC in a friendly format. Only used for tasks.
completed_on	The date the activity was completed on in UTC. Only used for tasks.
completed_on_unix	The date the activity was completed on in UTC as a UNIX time stamp. Only used for tasks.
completed_on_ago	The date the activity was completed on in UTC in a friendly format. Only used for tasks.
response_time	The response time from the last activity.
sla_response_time	The SLA response time if there was an SLA set on the case.
sla_response_time_expected	The SLA response time that was expected on this activity.
attachments	An array of attachments linked to this activity. Please see the attachment object in the next section.