| id | The activity id. |
| case_id | The case id of the activity. |
| type_id | The activity type id. |
| type | The display name of the activity type. |
| type_icon | The icon of the activity type. |
| contact_id | The contact id of the activity. |
| contact | The contact name of the activity. |
| contact_email | The contact email address. |
| time_spent | Time spent on the activity in minutes. |
| subject | The subject of the activity if an incoming email. |
| public | Is the activity publicly view-able in the communities. |
| important | Important flag is set. |
| logs | logs flag is set. |
| solution | solution flag is set. |
| email_from | The from address of the the incoming email if the activity was one. |
| email_to | The to addresses of the incoming / outgoing email. |
| email_cc | The cc addresses of the incoming / outgoing email. |
| content | The activity content as HTML. |
| content_plaintext | The activity content with no HTML. |
| createdby_id | The agent id who created the activity if created by one. |
| createdby | The agent name who created the activity if created by one. |
| created | The date the activity was created in UTC. |
| created_unix | The date the activity was created as a time stamp. |
| created_ago | The date the activity was created in a friendly time. |
| due | The date the activity was is due on in UTC. Only used for tasks. |
| due_unix | The date the activity was is due on in UTC as a UNIX time stamp. Only used for tasks. |
| due_ago | The date the activity was is due on in UTC in a friendly format. Only used for tasks. |
| completed_on | The date the activity was completed on in UTC. Only used for tasks. |
| completed_on_unix | The date the activity was completed on in UTC as a UNIX time stamp. Only used for tasks. |
| completed_on_ago | The date the activity was completed on in UTC in a friendly format. Only used for tasks. |
| response_time | The response time from the last activity. |
| sla_response_time | The SLA response time if there was an SLA set on the case. |
| sla_response_time_expected | The SLA response time that was expected on this activity. |
| attachments | An array of attachments linked to this activity. Please see the attachment object in the next section. |
