Create / Update Company

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Creating and updating a company from the API can be done by posting your company object to Supportbench.

The only difference between company creations and updates is including a company id within the company object.

When creating or updating a company, the below fields are available to you.

NameRequiredLimitDefaultAvailabilitySummary
id_prefixno5 characters"CP"NewThe prefix of the company. You can assign new company prefix's within the API administration section.
id_sourceno25 characters
NewThe source id of the company. You can assign custom ID's from existing systems or assign your own id.
idno - when creating
yes - when updating
30 characters
UpdateThe full company id including the prefix.
nameyes500 characters
New / UpdateThe company name.
addressno250 characters
New / UpdateThe mailing address of the company.
cityno100 characters
New / UpdateThe mailing city of the company.
zipno25 characters
New / UpdateThe mailing zip / postal code of the company.
stateno50 characters
New / UpdateThe mailing state or province of the company.
countryno5 characters
New / UpdateThe 2 character ISO country code of the company. i.e. US, CA. Country code can be found here: https://countrycode.org/
support_level_idnoInteger
New / UpdateThe support level id of the company.
activenoBoolean
New / UpdateIs the company active or not.
fieldsnoSee field object
New / UpdateA field array of custom fields to insert or update. Please see the field object below.

Fields Object

NameRequiredLimitDefaultSummary
idyesInteger
The field id of the field you wish to update. The field id must map to a valid field in the company.
valueyesDropdown list - Integer
Checkbox - Boolean
Text box - Unlimited
The value of the custom field. The value is dependent on the field type.
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