post https://api.supportbench.com/activities
You can query the system for individual activities. To return an array of case activities, you will need to post the query parameters to return. You can use any or all of the parameters to refine your search results.
The top 500 results are returned order by the case creation date.
| Name | Usage | Description |
|---|---|---|
| types | "1,5" | Return activities by their types. |
| cases | "C-1000,C-1001" | Return activities by their case ID's. |
| companies | "CP-1000,CP-1001" | Return activities by the case company id's assigned. |
| contacts | "CT-1000,CT-1001" | Return activities by the case contact id's assigned. |
| status_id | -1 = Return all cases null = Return all open cases 0 = Return closed cases else = Return cases with state | Return cases by their status. If not entered or is null, only open cases are returned by default. |
| created_from | "12/31/2014" | Return activities created from this date. |
| created_to | "1/31/2015" | Return activities created before this date. |
| owners | "1000,1001" | Return activities with the defined owners in their case. |
| queues | "100,1005" | Return activities with the defined queues in their case. |
| divisions | "2,10" | Return activities with the defined divisions in their case. |
| issues | "5,6,9" | Return activities with the defined issues in their case. |
| tags | "tag1, tag2" | Return activities with the defined tags in their case. |