Activity Object

The activity object is what is returned within the activities property when retrieving a case.

NameSummary
idThe activity id.
type_idThe type id.
typeThe display name of the activity type.
type_iconThe icon URL of the activity type.
contact_idThe contact id of the user who created it.
contactThe contact name of the user who created the activity.
email_fromIf an incoming email, the from email address of that email.
email_toIf an incoming or outgoing email, the to email addresses of that email.
email_ccIf an incoming or outgoing email, the cc email addresses of that email.
contentThe raw activity content in HTML.
content_plain_textThe content as plain text with no HTML.
content_last_replyOnly the last activity in the email chain (if applicable)
attachmentsAn array of attachments related to the activity. Please see the attachment object for details below.
createdby_idThe agent id who created the activity if internally created.
createdbyThe agents full name who created the activity if internally created.
createdThe date the activity was created.
created_unixThe date the activity was created as a UNIX time stamp.
created_agoThe date the activity was created as a friendly name.