The activity object is what is returned within the activities property when retrieving a case.
| Name | Summary |
|---|---|
| id | The activity id. |
| type_id | The type id. |
| type | The display name of the activity type. |
| type_icon | The icon URL of the activity type. |
| contact_id | The contact id of the user who created it. |
| contact | The contact name of the user who created the activity. |
| email_from | If an incoming email, the from email address of that email. |
| email_to | If an incoming or outgoing email, the to email addresses of that email. |
| email_cc | If an incoming or outgoing email, the cc email addresses of that email. |
| content | The raw activity content in HTML. |
| content_plain_text | The content as plain text with no HTML. |
| content_last_reply | Only the last activity in the email chain (if applicable) |
| attachments | An array of attachments related to the activity. Please see the attachment object for details below. |
| createdby_id | The agent id who created the activity if internally created. |
| createdby | The agents full name who created the activity if internally created. |
| created | The date the activity was created. |
| created_unix | The date the activity was created as a UNIX time stamp. |
| created_ago | The date the activity was created as a friendly name. |
