Activity Object

The activity object is what is returned within the activities property when retrieving a case.

Name	Summary
id	The activity id.
type_id	The type id.
type	The display name of the activity type.
type_icon	The icon URL of the activity type.
contact_id	The contact id of the user who created it.
contact	The contact name of the user who created the activity.
email_from	If an incoming email, the from email address of that email.
email_to	If an incoming or outgoing email, the to email addresses of that email.
email_cc	If an incoming or outgoing email, the cc email addresses of that email.
content	The raw activity content in HTML.
attachments	An array of attachments related to the activity. Please see the attachment object for details below.
createdby_id	The agent id who created the activity if internally created.
createdby	The agents full name who created the activity if internally created.
created	The date the activity was created.
created_unix	The date the activity was created as a UNIX time stamp.
created_ago	The date the activity was created as a friendly name.