{"_id":"5881c8abbc00701b00a6ce30","__v":3,"initVersion":{"_id":"565416f4ac09cc2100feb2d8","version":"1.0"},"project":"565416f3ac09cc2100feb2d5","user":{"_id":"565416cace43aa21002b2566","username":"","name":"Eric Klimuk"},"createdAt":"2017-01-20T08:22:03.538Z","changelog":[{"_id":"5881c8abbc00701b00a6ce37","update":"Pressing the enter button when bulk merging cases together using a case ID was not working.","type":"fixed"},{"_id":"5881c8abbc00701b00a6ce36","update":"Removing an attachment within new activity doesn't work.","type":"fixed"},{"_id":"5881cb251452831b00a7242a","update":"The activity content field was not being returned when return a case via the API.","type":"fixed"},{"_id":"5881cb251452831b00a72429","update":"When adding a new company in the case view, the company drop down within the company tab did not display the company update or watchers button.","type":"fixed"},{"_id":"5881cb251452831b00a72428","update":"The template activity type was not being set when adding new cases or when creating a new activity within an existing case.","type":"fixed"},{"_id":"5881cb251452831b00a72427","update":"When you click on the replyall button with a CC address populated, the CC field was hidden.","type":"fixed"},{"_id":"5881cb251452831b00a72426","update":"List filters would cause JS errors on initialization sorting.","type":"fixed"},{"_id":"5881cbc61452831b00a7242e","update":"within a workflow, the text \"Survey\" was being displayed within the title.","type":"fixed"},{"_id":"5881cb251452831b00a72420","update":"When adding or removing a favorite template item, the edit, delete buttons would fail to rebind.","type":"fixed"},{"_id":"5881cb251452831b00a72425","update":"Images can now be resized by dragging on their image corners.","type":"improved"},{"_id":"5881c8abbc00701b00a6ce35","update":"when creating a case you can now associate a contact that is not attached to the selected company.","type":"improved"},{"_id":"5881c8abbc00701b00a6ce33","update":"Added categories and issues to caselist api (https://supportbench.readme.io/v1.0/docs/query-and-return-a-case-list)","type":"improved"},{"_id":"5881cb251452831b00a72424","update":"The platform now uses HTTP2 improving the server response time greatly.","type":"improved"},{"_id":"5881c8abbc00701b00a6ce34","update":"Statistics are now available for individual contacts and not just companies.","type":"added"},{"_id":"5881c8abbc00701b00a6ce32","update":"Added due, completed, and subject fields to the case activity within the API. (https://supportbench.readme.io/docs/properties).","type":"added"},{"_id":"5881c8abbc00701b00a6ce31","update":"You can now update uncompleted task activities via the API.","type":"added"},{"_id":"5881cb251452831b00a72423","update":"When a case is created from a new contact or a contact with no company association, when creating a new company from the case view, the contact domain will auto associate to that contacts domain.","type":"added"},{"_id":"5881cb251452831b00a72422","update":"The default community template now has a language option which leverages google translate to translate the page into the language of your choice.","type":"added"},{"_id":"5881cb251452831b00a72421","update":"New template options to set the case company, contact, and issue type.","type":"added"},{"_id":"5881cc881eb3be1b006d639a","update":"","type":"added"}],"body":"[block:api-header]\n{\n  \"type\": \"basic\",\n  \"title\": \"Contact statistics\"\n}\n[/block]\n**Summary**\nSimilar to companies, contacts now have a statistics section enabled allowing you to view and export statistics on a contact.\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/aa19722-3.png\",\n        \"3.png\",\n        939,\n        767,\n        \"#49aecf\"\n      ]\n    }\n  ]\n}\n[/block]\n\n[block:api-header]\n{\n  \"type\": \"basic\",\n  \"title\": \"New template options\"\n}\n[/block]\n**Summary**\n\nThere are 3 new items that can be set by templates.  You can now set the case company, contact or issue type.\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/2dce2b8-4.png\",\n        \"4.png\",\n        604,\n        455,\n        \"#e4e5e2\"\n      ]\n    }\n  ]\n}\n[/block]\n\n[block:api-header]\n{\n  \"type\": \"basic\",\n  \"title\": \"New language option within the community\"\n}\n[/block]\n**Summary**\n\nThe default community template now has a language option which leverages google translate to translate the page into the language of your choice.\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/0105784-2.png\",\n        \"2.png\",\n        1114,\n        337,\n        \"#d6d5e4\"\n      ]\n    }\n  ]\n}\n[/block]\n\n[block:api-header]\n{\n  \"type\": \"basic\",\n  \"title\": \"Associate contact email domain to new companies\"\n}\n[/block]\n**Summary**\n\nWhen a case has no company association; When creating a new company from the case view, the contact domain will auto associate to that contacts domain when saving the company.  \n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/f6d0d54-1.png\",\n        \"1.png\",\n        619,\n        218,\n        \"#848484\"\n      ]\n    }\n  ]\n}\n[/block]\n\n[block:api-header]\n{\n  \"type\": \"basic\"\n}\n[/block]","slug":"supportbench-release-jan-20-2017-20170120","title":"Supportbench Release - Jan 20 2017 - (2017.01.20)"}

Supportbench Release - Jan 20 2017 - (2017.01.20)


[block:api-header] { "type": "basic", "title": "Contact statistics" } [/block] **Summary** Similar to companies, contacts now have a statistics section enabled allowing you to view and export statistics on a contact. [block:image] { "images": [ { "image": [ "https://files.readme.io/aa19722-3.png", "3.png", 939, 767, "#49aecf" ] } ] } [/block] [block:api-header] { "type": "basic", "title": "New template options" } [/block] **Summary** There are 3 new items that can be set by templates. You can now set the case company, contact or issue type. [block:image] { "images": [ { "image": [ "https://files.readme.io/2dce2b8-4.png", "4.png", 604, 455, "#e4e5e2" ] } ] } [/block] [block:api-header] { "type": "basic", "title": "New language option within the community" } [/block] **Summary** The default community template now has a language option which leverages google translate to translate the page into the language of your choice. [block:image] { "images": [ { "image": [ "https://files.readme.io/0105784-2.png", "2.png", 1114, 337, "#d6d5e4" ] } ] } [/block] [block:api-header] { "type": "basic", "title": "Associate contact email domain to new companies" } [/block] **Summary** When a case has no company association; When creating a new company from the case view, the contact domain will auto associate to that contacts domain when saving the company. [block:image] { "images": [ { "image": [ "https://files.readme.io/f6d0d54-1.png", "1.png", 619, 218, "#848484" ] } ] } [/block] [block:api-header] { "type": "basic" } [/block]
fixed
Pressing the enter button when bulk merging cases together using a case ID was not working.
fixed
Removing an attachment within new activity doesn't work.
fixed
The activity content field was not being returned when return a case via the API.
fixed
When adding a new company in the case view, the company drop down within the company tab did not display the company update or watchers button.
fixed
The template activity type was not being set when adding new cases or when creating a new activity within an existing case.
fixed
When you click on the replyall button with a CC address populated, the CC field was hidden.
fixed
List filters would cause JS errors on initialization sorting.
fixed
within a workflow, the text "Survey" was being displayed within the title.
fixed
When adding or removing a favorite template item, the edit, delete buttons would fail to rebind.
improved
Images can now be resized by dragging on their image corners.
improved
when creating a case you can now associate a contact that is not attached to the selected company.
improved
Added categories and issues to caselist api (https://supportbench.readme.io/v1.0/docs/query-and-return-a-case-list)
improved
The platform now uses HTTP2 improving the server response time greatly.
added
Statistics are now available for individual contacts and not just companies.
added
Added due, completed, and subject fields to the case activity within the API. (https://supportbench.readme.io/docs/properties).
added
You can now update uncompleted task activities via the API.
added
When a case is created from a new contact or a contact with no company association, when creating a new company from the case view, the contact domain will auto associate to that contacts domain.
added
The default community template now has a language option which leverages google translate to translate the page into the language of your choice.
added
New template options to set the case company, contact, and issue type.