{"_id":"589f7d939901dc2500057977","user":{"_id":"565416cace43aa21002b2566","username":"","name":"Eric Klimuk"},"initVersion":{"_id":"565416f4ac09cc2100feb2d8","version":"1.0"},"project":"565416f3ac09cc2100feb2d5","__v":0,"createdAt":"2017-02-11T21:09:39.053Z","changelog":[{"_id":"589f7d939901dc2500057985","update":"WEB - Task list within the case view is missing the scroll bar","type":"fixed"},{"_id":"589f7d939901dc2500057984","update":"WEB - Notifications links in browser push notifications not correct","type":"fixed"},{"_id":"589f7d939901dc2500057983","update":"ALL - Activity type lists within workflows and data api tables did not return all activity types","type":"fixed"},{"_id":"589f7d939901dc2500057982","update":"ALL - Case and activity creation / case updates are slow.","type":"improved"},{"_id":"589f7d939901dc2500057981","update":"API - Attachment lists now include the id of the attachment.","type":"improved"},{"_id":"589f7d939901dc2500057980","update":"MOBILE - Regional caching servers are now used for better performance.","type":"improved"},{"_id":"589f7d939901dc250005797f","update":"WEB - From the case task view, you can now assign yourself tasks from the task list or assign them all to you.","type":"added"},{"_id":"589f7d939901dc250005797e","update":"WEB - Added the task owner name to the task list if not you.","type":"added"},{"_id":"589f7d939901dc250005797d","update":"WEB/API - You can now create permanent API tokens to use within you own applications.","type":"added"},{"_id":"589f7d939901dc250005797c","update":"API  New DELETE method to delete activity attachments","type":"added"},{"_id":"589f7d939901dc250005797b","update":"API - New POST method to upload attachment directly to an activity","type":"added"},{"_id":"589f7d939901dc250005797a","update":"API - Added the case owner to activities","type":"added"},{"_id":"589f7d939901dc2500057979","update":"API - You can now update the owner of an activity from the api","type":"added"},{"_id":"589f7d939901dc2500057978","update":"","type":"added"}],"body":"[block:api-header]\n{\n  \"type\": \"basic\",\n  \"title\": \"Assign Tasks to Yourself Quickly\"\n}\n[/block]\n**Summary**\n\nFrom the case view, you can assign yourself a task that is not assigned to you or assign them all at once.\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/6959970-1.png\",\n        \"1.png\",\n        471,\n        276,\n        \"#e9e8e6\"\n      ]\n    }\n  ]\n}\n[/block]\n\n[block:api-header]\n{\n  \"type\": \"basic\",\n  \"title\": \"API JWT Tokens\"\n}\n[/block]\n**Summary**\n\nYou can now create API tokens to allow API access.  These tokens can be revoked, assigned a specific agent for better tracking, as well as allowing expiry dates.\n[block:image]\n{\n  \"images\": [\n    {\n      \"image\": [\n        \"https://files.readme.io/b2a144e-2.png\",\n        \"2.png\",\n        947,\n        633,\n        \"#e8ebe3\"\n      ]\n    }\n  ]\n}\n[/block]","slug":"supportbench-release-feb-10-2017-20170210","title":"Supportbench Release - Feb 10 2017 - (2017.02.10)"}

Supportbench Release - Feb 10 2017 - (2017.02.10)


[block:api-header] { "type": "basic", "title": "Assign Tasks to Yourself Quickly" } [/block] **Summary** From the case view, you can assign yourself a task that is not assigned to you or assign them all at once. [block:image] { "images": [ { "image": [ "https://files.readme.io/6959970-1.png", "1.png", 471, 276, "#e9e8e6" ] } ] } [/block] [block:api-header] { "type": "basic", "title": "API JWT Tokens" } [/block] **Summary** You can now create API tokens to allow API access. These tokens can be revoked, assigned a specific agent for better tracking, as well as allowing expiry dates. [block:image] { "images": [ { "image": [ "https://files.readme.io/b2a144e-2.png", "2.png", 947, 633, "#e8ebe3" ] } ] } [/block]
fixed
WEB - Task list within the case view is missing the scroll bar
fixed
WEB - Notifications links in browser push notifications not correct
fixed
ALL - Activity type lists within workflows and data api tables did not return all activity types
improved
ALL - Case and activity creation / case updates are slow.
improved
API - Attachment lists now include the id of the attachment.
improved
MOBILE - Regional caching servers are now used for better performance.
added
WEB - From the case task view, you can now assign yourself tasks from the task list or assign them all to you.
added
WEB - Added the task owner name to the task list if not you.
added
WEB/API - You can now create permanent API tokens to use within you own applications.
added
API New DELETE method to delete activity attachments
added
API - New POST method to upload attachment directly to an activity
added
API - Added the case owner to activities
added
API - You can now update the owner of an activity from the api